In general it is not possible to return items to The Curator because you dislike them. Therefore we ask you to check carefully that the ordered product meets your expectations. If you have doubts about something please email us at firstname.lastname@example.org
We would be very happy to help you solve any problems you encounter.
If the good/s are damaged or malfunctioning when received then The Curator will determine whether to replace the item or issue shoppers a refund in the form of credit voucher upon the following conditions:
- Items must have been purchased within the last 7 days
- Items must be accompanied with original receipts.
- Items must be returned in their original packaging.
- Items must be in a re-saleable condition.
Please bear in mind that: The majority of our products are hand-made and that the charm and value of the results of the products are also due to small imperfections that make every piece unique. The pictures provided on the online shop try to reflect the reality. Of course in every environment the lighting is different and this will have minor effect on the colour of the products.